Cancellation & Refund Policy

Last updated: 21 October 2026

This policy applies to all paid SkydocPlus subscriptions, billed through Razorpay (UPI, Indian cards and international cards).

1. Cancel anytime

You may cancel your subscription at any time from Account Settings. No phone call or email is required.

2. Access after cancellation

Cancellation stops future renewals. Your paid features remain active until the end of the current billing cycle, after which your account reverts to the free plan.

3. No pro-rata refunds

Except as stated in section 4, fees already paid are non-refundable and we do not issue pro-rata refunds for partially used billing periods, unused features or downgrades.

4. 7-day courtesy window

If you are a first-time subscriber and are not satisfied, you may request a full refund within 7 days of your initial payment. This courtesy applies once per customer and does not apply to renewals.

5. How refunds are processed

• Refunds are returned to the original payment method.
• Razorpay refunds typically reach you in 5–7 business days; Lemon Squeezy refunds in 5–10 business days, depending on your bank.

6. Failed payments

If a renewal payment fails we will retry and notify you. If payment is not completed, the subscription will lapse at the end of the cycle.

7. Statutory rights

Nothing in this policy limits any non-waivable rights you have under applicable consumer protection law.

8. Contact

Billing questions: billing@skydocplus.app.